Customer Service That Weighs A Ton

Free shipping is a powerful enticement for online shoppers. But, how much will it cost a company?  The Atlantic Wire gives us a look at something that weights a ton.

Let’s have  look at the heaviest item that will ship you for free — the six-foot-tall Cannon Safe CO54 Commander Series Premium 90 Minute Fire Safe.  According to the article, “It’ll hold 48 guns, comes with 13 locking bolts and costs a cool $3,486.57. And if you select that “Super Saver” shipping option or paid the $79 annual membership fee for Amazon Prime, it won’t cost you a penny to have it shipped to your front door. It weighs 1,509 pounds, by the way. (It’s actually 1,672 pounds with all the packing materials.)”

The company loses $750 per delivery.  Why does Mr. Bezos and company do it? Read the article to learn more:

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